Commerce Disclosure
Last updated: February 1, 2025
This notation is based on the Specified Commercial Transaction Law of Japan
By using our website or purchasing our products and services, you acknowledge and agree the following:
Legal name | Yano Moka |
Addres | We will disclose without delay if requested |
Phone | We will disclose without delay if requested |
kamonoya@gmail.com | |
Head operations | Yano Moka |
Additional fees | A flat-rate shipping costs: ¥1000 per box |
Returns | <Returns and exchanges requested by customers> Items before shipping: You can cancel your order by pressing the cancel button on the website. Items after shipping: Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact the customer support center (kamonoya@gmail.com) within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening. <Returns and exchanges for defective goods and services> Please contact the customer support center (kamonoya@gmail.com). We will refund or exchange with new products at our shipping cost. |
Delivery times | Orders will be processed within 3-5 business days. Domestic shipments are expected to arrive within 7 days, while international shipments may take up to 3 weeks. |
Payment methods | Credit cards or via local bank transfer |
Payment period | Credit card payments are processed immediately, while local bank transfers must be sent within 3 days of the date of order. |
Price | Amounts listed on each product page |